FAQs

Frequently Asked Question

What products do you sell at Omvii Shop?

We specialize in a wide range of home and lifestyle décor items, including wall art, decorative pieces, storage solutions, seasonal accents, and more. Our collection is always evolving to reflect the latest trends and timeless styles.

Where are you based?

We are proudly based in the United Kingdom and currently serve customers across the UK.

Do you ship internationally?

At the moment, we ship within the UK only. However, we are working on expanding to international markets soon. Stay tuned!

How long does delivery take?

Standard UK delivery usually takes 3–5 business days. You’ll receive a confirmation email with tracking details as soon as your order is dispatched.

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We’re sorry for the inconvenience! Please contact us within 48 hours of receiving your order, and we’ll arrange a replacement or refund right away. Just contact us with a photo and your order number.

We process orders quickly, but if you contact us within 12 hours, we’ll do our best to help. Contact us with your order number and request.

Yes! We offer a beautiful gift-wrapping option and handwritten notes on request—perfect for birthdays, housewarmings, or special occasions. Just leave a note at checkout.